At Isabello’s Preschool Ltd, we are committed to protecting your privacy and handling your personal data in a safe and responsible way. This Privacy Policy explains what data we collect, how we use it, and your rights.
By using our website www.isabellos.co.uk, you agree to the terms of this policy.
1. Who We Are
Isabello’s Preschool Ltd
The Church Hall, Oakhurst
Sayers Common, West Sussex, BN6 9JA
We are the data controller responsible for your personal data.
We are:
- Registered in England (Company No. 11239915)
- Registered with the Information Commissioner’s Office (ICO)
- Regulated by Ofsted
2. What Data We Collect
We only collect personal information that you choose to provide, including:
- Name
- Email address
- Telephone number
- Child’s date of birth (where relevant)
This information is collected when you:
- Book a Visit
- Submit an enquiry via our contact form
- Contact us by email or phone
We may also collect limited technical data through cookies (see Section 8).
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries
- Arrange preschool visits
- Provide information about our services
- Manage bookings and communication
We do not use your data for marketing unless you have explicitly agreed.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent – when you submit a form or contact us
Legitimate interest – to respond to enquiries and provide requested information
You can withdraw your consent at any time by contacting us.
5. How We Store Your Data
Your data is:
- Stored securely
- Only accessible to authorised staff
- Held within the UK or EU
We take appropriate measures to protect your information from unauthorised access, loss, or misuse.
6. How Long We Keep Your Data
We only keep your data for as long as necessary:
- Enquiries: up to 12 months
- Where a child joins the setting: in line with our legal and operational requirements
You may request deletion of your data at any time.
7. Sharing Your Data
We do not sell or share your personal data* with third parties.
Your information may only be shared internally with:
- Preschool management
- Relevant staff (where necessary to respond to your enquiry)
8. Cookies
Our website uses cookies to improve your experience.
Cookies help us:
- Understand how visitors use our site
- Improve website performance
- Monitor traffic and usage
You will be asked to accept or decline cookies when you first visit our site. You can also manage cookies through your browser settings.
9. Your Rights
Under UK GDPR, you have the right to:
- Be informed about how your data is used
- Access the data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request transfer of your data
If you have concerns, you can also contact the Information Commissioner’s Office (ICO).
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Email: info@isabellos.co.uk
Address: The Church Hall, Oakhurst, Sayers Common, West Sussex, BN6 9JA
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.